Shipping & Returns


Shipping: All over the World

Money-back Guarantee

If you'd like to return a Marshark store product for a full refund, you need to do so within 30 days of purchase. For Marshark, you have 90 days from purchase. Marshark Direct will pay for return freight. 


Customer Service Helpline

If you have questions please contact us. You can email or call: - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less


Marshark Direct Returns Policy

If you wish to return any product purchased from Marshark Direct, please contact our toll-free Contact Center at 1-866-MY-MARSHARK (1-866-693-8888) prior to returning your merchandise. 

To receive a full refund for an item purchased from Marshark, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Marshark packaging.

3. Send your returned item(s) shipping prepaid to Marshark within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Marshark will receive a full refund.